Peloton delivery status code#

After initially setting a delivery date of December 24, emails shared with Insider show the shipment continued to get delayed, and is now slated for February 11. Contact Information 125 W 25th St Fl 11 New York, NY 10001-7232 Visit Website Email this Business. One customer in Madison, Wisconsin, told Insider he ordered the Tread during a Black Friday promotion in late November. Many complainants say the companys customer service is insufficient to address their issues. Many said they've waited weeks to have the machines delivered, only to find their delivery slot changed at the last minute. Peloton customers are outraged over continued shipping delays, The New York Times reports.

Peloton delivery status code#

Some told Insider they've considered cancelling orders and shopping elsewhere.ĭozens of Peloton customers have taken to Facebook to complain about delivery issues on bike and treadmill orders, which are fulfilled by one of Peloton's delivery partners, including XPO Logistics. To check the delivery status of your Peloton bike, you will need the order number and zip code associated with your purchase. Delivery status information will be displayed on the screen. Once you have these, please visit this link and enter those details in the corresponding fields.

Peloton customers like Selby say they're still having issues with delivery delays and last-minute cancellations, even after the company said last year it was addressing these problems. To check the delivery status of your Peloton bike, you will need the order number and zip code associated with your purchase. Account icon An icon in the shape of a person's head and shoulders.